the best way to reach us is via etsy messages or instagram dm 💌

we usually reply within 3 days 💕 thanks for your patience — we’re a tiny team!

not at the moment — but we love hearing your ideas! let us know what you'd like to see 🐾

We truly hope you love your purchase but if you have any issues with your order, please get in touch as soon as possible!

As a small business, customer service is very important to us and coming to a resolution that is both satisfying and convenient for you is always our goal.

In most cases refunds or replacements are usually the best way to resolve an issue without you needing to return anything to us. If you have a problem with your order, please contact us within 14 days of delivery to discuss available resolutions. If, after discussion, a return is required, items must be returned within 30 days of purchase. However, return postage is the customer’s responsibility (unless the item is faulty or misdescribed) so we will always try to avoid returns if possible.

Please remember that all of our items are handmade so slight imperfections or variations may be present.

If you have any questions or concerns, please don’t hesitate to get in touch — we're here to help!

Thank you for shopping small! ⭐